1. Information About Us
This Website is owned and operated by Loremar Knitting and Sewing Centre, 112 High Street, Hythe, Kent. CT21 5LE. VAT Number 227589472.
2. Use Of Our Website
You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you. We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law. We reserve the right to: Make changes to the information or materials on this Website at any time and without notice to you. Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party. Refuse to post material on the Website or to remove material already posted on the Website. You may not use the Website for any of the following purposes: Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise Breaching any applicable local, national or international laws, regulations or code of practice Gaining unauthorised access to other computer systems Interfering with any other person's use or enjoyment of the Website Breaching any laws concerning the use of public telecommunications networks Interfering with, disrupting or damaging networks or websites connected to the Website Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation To create and/or publish your own database that features all or substantial parts of the Website Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner In addition, you must not: Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it Attack the Website via a denial-of-service attack or a distributed denial-of service attack Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately
3. Overseas Shipping
Our Website is only intended for use by customers resident in the United Kingdom. If we agree to supply any goods ordered for delivery outside the United Kingdom, they may be subject to import duties and/or taxes or expenses which complying with foreign regulatory requirements/laws. You will be responsible for payment of any such duties and/or taxes in addition to our selling price and delivery charges. Please note that we have no control over these charges. If you would like further information please contact your local customs office or taxation authority before placing your order with us. Please note that when supplying goods internationally, cross-border shipments on occasion maybe subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable for any breach by you of any such laws.
4. Access To Our Service/Services
You will be able to access parts of the Website without having to register any details with us. However, from time to time certain areas of this Website may be accessible only if you are a registered user. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them. We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at anytime because of server or systems failure or other technical issues, reasons that are beyond our control, nessesary updating, maintenance or repair. Where possible we will try to give you advance warning of maintenance issues but shall not be obliged to do so.
5. Creating An Account
When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password. By registering on the Website you undertake: That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects To notify us immediately of any changes to the information provided on registration or to your personal information That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision To only use the Website using your own username and password To make every effort to keep your password safe Not to disclose your password to anyone To change your password immediately upon discovering that it has been compromised To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them You authorise us to transmit your name, address and other personal information supplied by you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity. We reserve the right to terminate an agreement formed with you and to suspend or terminate your access to the Website immediately and without notice to you if: You fail to make any payment to us when due You breach these Conditions (repeatedly or otherwise) You are impersonating any other person or entity When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity We suspect you have engaged, or are about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website.
6. Eligibility To Purchase From The Website
To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must: Be 18 years of age or over Be legally capable of entering into a binding contract Provide full details of a delivery address in the United Kingdom or the European Economic Area (if you reside in the EEA) If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.
7. Suspending Or Terminating Your Access
We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if: You fail to make any payment to us when due You breach the terms of these terms and conditions (repeatedly or otherwise) You are impersonating any other person or entity When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity We suspect you have engaged, or about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website.
8. Intellectual Property
The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Loremar, moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors. You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content. No licence is granted to you in these Conditions to use any of our trade marks or those of our affiliated companies. Goods sold by us and Website content may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights.
10. Linking To The Website
You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent. Any agreed link must be: To the Website's homepage Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate. We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.
11. Affiliate Programme
Our affiliate programme is an easy and efficient way for designers and craft bloggers to earn money promoting our products. Every time a new customer purchases from an affiliate page, the relivent affiliate earns a percentage of the sale! We pay 5% commission on all validated sales (total sale amount excluding discounts VAT and delivery charges) Loremar affiliates may promote our products by whichever medium they choose e.g. blogs, social media, verbally or advertising banner on their websites. Loremar's affiliate program includes a 5% cutomer discount on their first order. All Loremar affiliates will be allocated an exclusive code and on the last day of each calendar month our system will generate a report which identifies all website sales in relation to affiliate codes applied and the commission will be paid within just 20 days. Promotional and affiliate codes are valid for one use per customer and only one code can be used per order.
12. External Links
To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for: The privacy practices of such websites The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources The use which others make of these websites; or Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.
13. Placing An Order
14. Description of Products
Each product displayed for sale on the Website is subject to its product description which sets out additional Specific Conditions related to that Product; including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties and returns eligibility. We will take all reasonable care to ensure that all details, descriptions and prices of Goods appearing on the Website are correct at the time when the relevant information is entered onto the system. While every effort is made to ensure our photographs are as accurate and representative as possible, due to the nature of variegated yarns the appearance of the ball may differ from that shown. We only ever fill an order for yarn from one dye lot, please ensure you order the amount you need as we cannot gaurantee we can match the dye lot if you require an addition order (every stock batch has a different dye lot number). Yarn manufacturers do their best to minimise the number of joins or knots in a ball of yarn, but they do crop up occasionally. Joins or knots are generally more common in natural fibre yarn than acrylic yarn. It is annoying to find knots/joins in the yarn, however this is a normal occurence and this does not mean the yarn is faulty. We aim to keep the Website as up to date as possible, the information, including Product Descriptions, appearing on this Website at a particular time may not always reflect the position exactly at the moment you place your order. We will notify you of any material changes to this information which shall be deemed to have been accepted by you unless we receive a notification in writing within 7 days upon notification. It is your responsibility to provide us with a valid e-mail address for such communications. While we make every effort to provide accurate and helpful information, commentary and other materials posted on our Website are a guide only and not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed of any of its contents.
The prices of the Goods are quoted on the Website. Our prices are intended to be competitive in respect to other websites selling a similar product range and they will not always be the same as our high street stores. Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified. Unless otherwise stated, the prices quoted include VAT but exclude delivery costs which will be added to the total amount due from you. Details of our delivery charges can be located on our Website. We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery.
16. Offers and Promotions
All promotions are subject to availability and strictly non-transferable. We reserve the right to change or withdraw offers, promotions or sale items at any time and without prior notice. Promotional, discount and affiliate codes are valid for one use per customer and only one code can be used per order. There can be no cash alternative. All coupons are and shall remain the property of Loremar and are not for re-sale or publication. Sales prices are valid only for transactions made whilst the sale period is live. Offer expiry times on all offers and promotions are final. All offers and promotions are valid for online orders only at www.loremar.co.uk and are not valid in our High Street stores. Discount codes do not apply to delivery charges.
17. Payment by Credit and Debit Card
Payment can be made by any major credit or debit card or through an electronic payment account with Paypal as explained on the order form. However we do not accept American Express cards. By placing an order, you consent to payment being charged to your debit/credit card account or electronic payment account as provided on the order form. Payment will be debited and cleared from your account before the dispatch of the Goods to you. When you pay for your order by card, we carry out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies. By accepting these Conditions you: Undertake that all the details you provide to us for the purpose of purchasing the Goods are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Goods ordered Undertake that any and all Goods ordered by you are for your own private or domestic use only and not for resale Authorise us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention We shall contact you should any problems occur with the authorisation of your card. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our Website.
All orders are subject to acceptance and availability. If any Goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any order placed by you constitutes an offer to purchase the Goods from us. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation. You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly. You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Goods ordered by you from the Website. A contract between you and us (the 'Contract') incorporating these Conditions will only subsist after we have debited your payment card and have confirmed that we have dispatched the Goods or made them available to be downloaded. We will send you an email to confirm this (a 'Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to buy the Goods from us. The Contract will only be formed when we send you the Confirmation Notice (whether or not you receive it). Where we agree to supply Goods to you permanently or on an ongoing (continuous) basis, such as by subscription, they shall be provided for a minimum fixed period of time (the 'Minimum Duration'). The length of the Minimum Duration will depend on which package or product you have selected to purchase and is provided on the Website. The Contract will relate only to the Goods stated in the Confirmation Notice. We will not be obliged to supply any other Goods which may have been part of your order until we have sent you a separate Confirmation Notice relating to it. You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it. You will be subject to the version of our policies and Conditions in force at the time that you order the Goods from us, unless: Any change to those policies or these Conditions is required to be made by law or governmental authority. We notify you of any change to our policies or these Conditions before we send you the Confirmation Notice, in which case, we are entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven working days of receipt of the Confirmation Notice.
The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address. We use the services of Royal Mail and we get a proof of postage certificate for every parcel dispatched. Any dates quoted for delivering the Goods are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances. We shall not be liable for any expenses or loss sustained by you due to the delay in delivering the Goods, however caused. The Goods may be sent to you in instalments. Our delivery schedule is based on Royal Mail working days which are Monday to Friday and exclude public holidays.
20. Risk and Title
The Goods will be at your risk from the time of delivery. Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.
21. Cancelling Your Contract
Cancelling before receiving a Confirmation Notice You may cancel your order for the Goods at any time prior to receiving a Confirmation Notice from us so long as you contact us in writing. You can send us a cancellation notice by sending an email to customer.service@Loremar.com. Your cancellation notice must quote your name, address, the name or a description of the Goods and your order reference number. Cancellation after receiving a Confirmation Notice You are entitled to cancel your Contract at any time prior to receiving the Goods so long as you provide us with written notice or, if you have received the Goods, so long as you provide us with written notice at anytime within 7 working days starting from the day after you received the Goods. You can send your cancellation notice by email to customer.service@Loremar.com. Your cancellation notice must quote your name, address, the name or a description of the Goods and your order reference number. Upon receiving your cancellation notice, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then immediately return the Goods to us at your own cost and risk. We reserve the right, at our option, to collect the Goods from you. If we wish to collect the Goods we will notify you of when they will be collected by us. We will charge you for the cost of collecting the Goods and will deduct this from any sum owed by us to you. The Goods must be returned to us in the same condition in which you received them until such time as the Goods are either collected by us or delivered back to us by you. You must return the Goods with its original packaging and the original invoice. You have a legal obligation to take reasonable care of the Goods whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. Exception to the right to cancel You will not have a right to cancel an order for any goods or services purchased from us, in the following situations: If you expressly agree to us beginning to provide any services before the end of the cancellation period The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us The Contract is for the supply of: Software and other items that you have successfully downloaded where a free trial or demonstration was available to you to view or download such as knitting patterns.
22. Returns and refunds
We are sure you will love your purchase but if, for ever reason, you're not delighted with your item(s) you can return it unused in a saleable condition within 28 days of receipt for a full refund. All Goods which are returned by you to us must be returned with appropriate packaging and the original invoice. Since you are liable for damage to Goods due to insufficient packaging by you, the best option is to return them with the original packaging as supplied by us. The Goods must be in an unused condition (except only in the case of Goods which have been discovered upon use to be faulty) to ensure part or full refund in respect of such Goods. All returns need to be returned to the standard returns address provided on the delivery slip for a full refund to be possible. You will be liable for the costs of returning the Goods to us. Please retain a certificate of posting as proof of your return. Your parcel is your responsibility until it reaches us, so we recommend using Registered Post. We cannot accept responsibility for parcels that get lost on the way to us. In the case of faulty Goods, please ensure there is a copy of the postal cost receipt returned with the faulty item(s) so that we can reimburse this amount. Please do not return by courier as we will not accept full courier charges. We will issue you with a refund for the price you paid for the Goods on receipt of the returned Goods and always within 30 working days of the notice of cancellation. Once processed, a refund may take up to 4 days to appear in your account. In the case of a valid claim for faulty, defective or wrongly delivered Goods, we will refund to you the Order Price (or in the case of an order containing multiple items, the relative proportion of the Order Price) within 30 days. We will have no further liability to you in respect of the matters referred to in this condition. In the event that we accept an order from you and that for reasons beyond our control we are unable to supply the Goods ordered by you then you will be offered a similar Good of equal or higher value or if preferred a full repayment of the amount paid to us as full and final settlement of all and any claims you may have as against us for non-delivery. This does not affect your statutory rights.
You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. We will contact you by email or provide you with information by posting notices on our Website.
24. Liability and Indemnity
Notwithstanding any other provision in the Conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for: Death or personal injury resulting from our negligence Fraud or fraudulent misrepresentation Action pursuant to section 2(3) of the Consumer Protection Act 1987 Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom. We will not be liable if the Website is unavailable at any time. We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the Website. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it. We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings and any other consequential loss); or any loss of goodwill or reputation; or any special or indirect losses; or any loss of data; or wasted management or office time; or any other loss or damage of any kind suffered or incurred arising out of or in connection with the provision of any matter under these Conditions and/or the Contract and/or the use of this Website or any aspect related to your purchase of the Goods even if such losses are foreseeable or result from a deliberate breach of these Conditions by us that would entitle you to terminate the Contract between us or as a result of any action we have taken in response to your breach of these Conditions. Without prejudice to the terms of this clause and in the event that we are unable to rely upon it, our liability for all and any losses you suffer as a result of us breaking the Contract, whether or not deliberate, including those listed is strictly limited to the purchase price of the Goods you purchased. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority. This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.
25. Force Majeure
We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissions, failures or accidents that are outside of our control ('Force Majeure'), which, without limitation, include: Strikes, lock-outs or other industrial action Shortages of labour, fuel, power, raw materials Late, defective performance or non-performance by suppliers Private or public telecommunication, computer network failures or breakdown of equipment Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or extreme weather conditions. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. Acts, decrees, legislation, regulations or restrictions of any government Other causes, beyond our reasonable control Our performance will be deemed to be suspended for the period that the event of Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find a solution by which our obligations may be performed despite the Force Majeure event. We shall promptly notify you of any Force Majeure event giving details of it and (where possible) the extent and likely duration of any delay. Where the period of non-performance or delay in relation to any event of Force Majeure exceeds 30 days from the date of notice to you of the event of Force Majeure, either you or us may, by written notice to the other, terminate the Contract with immediate effect upon service.
All notices given by you to us must be given to us at Loremar,or by emailing customerservice@Loremar.com. We may give notice as described in our communication clause 22. Notices will be deemed received and properly served immediately when posted on our Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
28. Entire Agreement
The Contract represents the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a Contract, neither of us has relied on any express or implied representation, undertaking or promise given by the other from anything said or written in any negotiations between us prior to such Contract except as has been expressly incorporated in such Contract. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Conditions.
It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements. We will not be liable to you if the Website is unavailable at any time. We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date. All drawings, images, descriptive matter and specifications on the Website are for the sole purpose of giving an approximate description for your general information only and should be used only as a guide. Any prices and offers are only valid at the time they are published on the Website. All prices and descriptions supersede all previous publications. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom. We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it. We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.
We reserve the right to change the domain address of this Website and any services, products, product prices, If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these terms and conditions and the remainder of the provision in question will not be affected. All Contracts are concluded and available in English only. If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
31. Governing Law and Jurisdiction
The Website is controlled and operated in the United Kingdom. These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Please note that all knitting publications are protected by the law of copyright and may not be reproduced or copied either by photocopying or in any other way. https://www.gov.uk/government/publications/copyright-notice-knitting-and...
32. Your Concerns
If you have a comment, concern or complaint about any Goods you have purchased from us, please contact us via email at customerservice@Loremar.com or by post to Customers Services, Loremar, 112 High Street, Hythe, Kent. CT21 5LE.