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5

Great service many thanks. Highly recommended

Angie, Halifax.

Delivery Fees

Standard First Class Delivery (UK) £1.50 / £2.95, FREE with orders over £25.

We have two delivery rates for UK orders:

For orders containing only Patterns (leaflets), we will ship up to 10 Patterns for £1.50.

For orders containing more than 10 Patterns and everything else in the store, standard First Class delivery is £2.95.

For all UK orders over £25 delivery is FREE.

Europe £8.99, USA and Rest of World £12.99. 

 

We currently ship to the following destinations... Europe, USA, Canada, Australia, New Zealand.

 

All our International orders are sent with Royal Mail. The maximum permitted weight per package is 2kg (including packaging this is approx 18 x 100g balls of yarn), If your order weighs more than 2kg, you will be charged for two packages or more if applicable.  

 

International orders are usually delivered within 7-14 working days, but can sometimes take a little longer. Royal Mail do not provide tracking numbers/details for international deliveries. Unfortunately, we have no control over how long the international postal system will take to deliver your order.

 

We aim to despatch all orders the nex working day (Mon - Fri) by Royal Mail First Class and we'll notify you by email when your order has been sent.  Typical delivery by frst class post is within 3 working days. 

Please feel free to call us or use the "Ask us a question" form if you need any help or clarification of delivery fees, please click here to view the delivery zones with Royal Mail. 

If you have any problems at all, please contact our customer services team and we will do everything we can to make it right. You can contact us using the form on the right or click the "Contact" link near the top of this page.

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